Overview
If you wish to spend your quality time to increasing sales and grow your business, you need a team responsible and trained enough to take care of all your technical, functional, administrative and support services. This team who can handle these services are known as a Virtual Assis-tants.What do virtual assistants do? A virtual assistant develops their skill sets as per the require-ments of their clients dedicating its services exclusively for the accomplishment of the company’s growth or maintenance of specific business tasks.
We at All Jewellery Brands hire and train a team of talented individuals specific to Groupon busi-ness and create your very own personaL ‘Groupon Virtual Assistant’ . The team are trained to per-form many tasks but not limited to the list mentioned below:
Solicit orders and sell goods and services/ order processing, supply chain, liaise with vendor or fulfilment centre
Ensuring the buy and sell procedure goes through a smooth purchase experience by processing orders effectively is the main factor of growing as a business,because thats what determines the satisfaction of buyers which is directly proportional to the sales of the company. Hence, All Jewel-lery Brands ensures that its dedicated staff are well trained in picking, sorting and consolidation of products by ensuring its properly organised and sent to the distribution centre to ensure timely de-livery to the end users. Having a frequent forecast of volumes is also important when it comes to processing orders, it helps buyers being made aware of an expected delay if any, that leads to preparedness and satisfaction at the end of the sale, which indirectly shoots the sales up if the buyer is satisfied by the whole process of shopping online.
Being able to grow your business is one thing, being able to sustain that business is another. It is important to be able to ensure all your orders are delivered on time and when the demand gets high it tends to get tedious for one inventory centre to be able to cater to all shipment orders with the same level of priority. Thats where we step in liaising with various warehouse fulfilment cen-tres that can help execute delivery in a timely manner
Assistance in Onboarding potential buyers
We also provide services of creating sales pitch presentations for potential buyers around the globe by all modes of communications like email, phone or Skype, and follow through that process of furnishing agreements. We help in setting up of documentation with terms and conditions that includes dates/campaign prices/ campaign sales pitch etc. We also provide a list of local or inter-national warehouse and fulfilment centres that can accommodate sales in almost every location beneficial for the buyers.
Assistance in account set up with third party warehouse/fulfilment service providers/ inven-tory management
It is very important for one to ensure their inventory is in safe hands so that you can keep your budget in control while efficiently managing your operating capital. Tracking market trends is also key in order to identify ranking on the most sold goods, by determining the inventory turn over rates bearing in mind the demand vs. supply logic. We at All Jewellery Brands ensure we manage your inventory a step ahead of everyone else which helps you achieve your monthly or weekly tar-gets as a business. We also help in setting you up with a third party warehouse based on your lo-cations of business.
Customer support
When supporting the business it is also very important to cater to the needs of the buyers. We at All Jewellery Brands also provide well trained customer service with our well trained customer ser-vice executives who can handle all potential queries of your buyers and provide them exceptional service.
Unlike other business partners we ensure that our executives are well aware of the systems, proc-ess flows and buyer psychology in order to ensure that the situations are handled with care and provide maximum satisfaction to both the buyer and seller
Handle returns/refunds account receivables
We at All Jewellery brand also take care of returns or refunds processing. Our technology provides a platform that helps deal with all cancellations and refunds effectively. This also includes identifi-cation and tracking of false or failed purchases or bad payments which means recording of sales that actually did not happen and payments that did not go through.
Summary
Our Groupon virtual assistant team is carefully chosen to manage your business requirements. Our staff are smartly hired and designated specific activities based on their skill sets that help cover every single service that is required to help run smooth functioning of your business. All we need is your support and training documents that will help us train our staff as per your company standards and requirements and after that the sky is the limit.
Every duty will be segregated to ensure that the business runs well with all the support and strate-gies in place, to ensure highest efficiency and growth can be attained for the betterment of your company’s progress and growth.